Frequently Asked Questions
Everything you need to know about our barefoot footwear, shipping, and returns across Australia and New Zealand.
What makes Vivobarefoot shoes different from traditional footwear?
Our shoes are designed to be wide, thin, and flexible. This allows your feet to move as nature intended, improving balance, strengthening muscles, and reconnecting you with the ground beneath you.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery to metro areas.
What is your return policy?
We offer a 100-day return policy. If you are not completely satisfied with your purchase, you can return your shoes in their original condition for a full refund.
How do I find the right size?
We recommend using our online size guide and measuring your foot from heel to toe. Our shoes are designed to fit generously in the toe box to allow for natural toe splay.
Are Vivobarefoot shoes sustainable?
Sustainability is at our core. We use recycled materials, sustainably sourced natural leathers, and vegan-friendly components across our range to minimize our environmental footprint.
Can I use orthotics with Vivobarefoot shoes?
While our shoes are designed to promote natural foot strength, some users choose to use thin orthotics. However, we recommend transitioning slowly to allow your feet to adapt to the barefoot experience.